Use Case Examples
Use case examples presents three practical use case examples of AI agents built on Memorly.AI. Below is a brief overview of each examples with different complexities:
Last updated
Use case examples presents three practical use case examples of AI agents built on Memorly.AI. Below is a brief overview of each examples with different complexities:
Last updated
Automates responses to frequently asked customer queries.
Uses a predefined knowledge base for instant replies.
Simple setup with minimal customization required.
Example: A customer support chatbot for an e-commerce store that provides answers to common questions such as "What is your return policy?", "How do I track my order?", and "What payment methods do you accept?" The chatbot pulls answers from the knowledge base and provides instant responses.
To create a knowledge base → Open Knowledge Base → Click on "Create" → Add details
To create Agent → Open Agents → Click on "Create" → Select Knowledge Base as created earlier → Agent created✅
After selecting knowledge base → Agent is created
Handles complex customer support queries using AI.
Integrates with external APIs to provide real-time data.
Utilizes NLP and sentiment analysis for personalized interactions.
Example: A technical support assistant for a SaaS platform that understands complex troubleshooting requests. It integrates with a knowledge base to provide step-by-step solutions, connects to external APIs to check service status, and escalates unresolved issues to a human support agent when necessary.
Create knowledge base
Create Tools
Create Agent
Create Agent, after selecting respective knowledge base and tools.
After clicking on "inbox", in your agent, you will be redirected to the support app of your agent, where all the interactions with the customers will be available.
Click on 3 dots option in your agent → Click "Chat" → Chatbot active✅
Engages potential customers and categorizes leads based on responses.
Uses conditional logic to determine lead intent.
Integrates with CRM platforms for streamlined lead management.
Example: A real estate chatbot that asks users about their budget, preferred location, and property type. Based on their answers, the bot qualifies leads into categories such as "High Intent Buyer," "Interested Renter," or "Casual Browser," then forwards qualified leads to sales representatives.
Create knowledge base
Create Tools
Go to → Tool Marketplace → Select the required tool.
Click on → "View" (on the tool you need)
Click on "Add"
You need to get the tool authorized.
Now go to tools and "Create" tools.
Select knowledge base and tools → Create Agent
